

Speech Topics
The Art of Connection: Five Key Principles
If e-mail, texting, and voice mail are supposed to improve our ability to communicate, then why do we feel more disconnected from one another than ever before? What can we do to build richer, more fulfilling professional and personal relationships? In a fast-paced bottom-line focused world, the value of the human connection can get lost resulting in low morale that ultimately stifles business growth. In this talk, Dr. Daniel Shapiro illuminates five key principles that increase mutual understanding. Audiences Learn:
· Five core human concerns: autonomy, affiliation, appreciation, status, and role
· How to honor those core concerns, thereby enhancing interactions
· The personal and professional value of emotional connections
· How to integrate principals to close emotional distance, both at work and home
The Secret to Winning: Capturing the Power of Emotions as You Negotiate
You negotiate everyday at work and at home. Negotiations can breakdown as anger and fear overtake you. The result can be a failed deal, a broken relationship, job or customer loss. Dr. Daniel Shapiro, Harvard’s renowned negotiation expert and co-author of the bestselling Beyond Reason: Using Emotions as You Negotiate, has devised a powerful framework to help you channel your emotions as you negotiate. Shapiro’s entertaining stories reveal how a variety of organizations, world leaders, couples, and even hostage negotiators took advantage of his five point framework and achieved remarkable success. Audiences Learn to:
· Turn a disagreement into an opportunity for mutual gain
· Anticipate, identify, and address the triggers of strong negative emotions
· Stimulate positive emotions in yourself and others
Can’t We All Just Get Along?: Dealing with Status and Tribes
Competition can be fierce among employees. Staff vying for raises, promotions and increased responsibilities can be drawn into turf battles where mistrust and disdain rule, ultimately damaging productivity and morale. Add in employee race, gender and cultural differences, and the complexities of human interaction can overwhelm an organization. Dr. Shapiro offers an unforgettable interactive exercise that includes brief demonstrations keeping audiences curious and surprised as they learn practical tools. Audiences Learn to:
· Build self-awareness
· Successfully navigate group dynamics
· Understand the human need to achieve status and belong to a group
A Framework for Effective Negotiation
Negotiation is a powerful tool that can be used to achieve business success and personal happiness. Using research from the Harvard Negotiation Project’s extensive field research over the past 25 years, Dr. Shapiro describes the seven critical elements of effective negotiation and how attendees can utilize them. His negotiation model has helped to resolve international conflicts; train executives at Microsoft, Starbucks, and the World Economic Forum, and increase the FBI’s hostage negotiators ability to negotiate successfully. Audiences Learn to:
· Recognize the elements of negotiation
· Reach a mutually-beneficial agreement even in high-stakes negotiations
· Improve their interpersonal relationships on a daily basis both at work and home

About Daniel Shapiro
Dr. Shapiro is founder and director of the internationally renowned Harvard International Negotiation Initiative. He is a member of the Harvard Law School faculty and Harvard Medical School/McLean Hospital psychiatry department.
Leading Authority on Conflict and Negotiation: As a member of the Harvard Negotiation Project - the team that wrote the best seller, Getting to Yes, Shapiro is a renowned expert in the field of negotiation and conflict resolution. He has consulted for Fortune 500 companies such as Microsoft and Starbucks. His international experience includes training Serbian Members of Parliament, Middle East negotiators and senior U.S. officials as well as the chair of the World Economic Forum's Council on Negotiation and Conflict Resolution. He co-wrote the book, Beyond Reason: Using Emotions as You Negotiate, hailed as the next classic in this domain.
Dynamic Speaker: His talks have been hailed as "nothing short of mesmerizing." Whether speaking to a group of 10 or 1000, he interacts with participants, involves them in brief demonstrations, and keeps everyone curious and surprised.
Expert at Combining Theory with Practical Know-How: Shapiro's presentations are based on breakthrough research concerning the psychological dimension of negotiation and conflict resolution, yet his approach provides practical advice audience members will use back at home and work - everyday. He illustrates how recognizing and accepting our own humanhood and that of the party on the other side of the table – complete with emotions - is the key to understanding and resolving our differences.

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