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Speeches matching topic Communication Skills
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In this session, your group will learn how fighter pilots achieve their missions in both training and combat. This keynote includes both a main speaker and a wingman fighter pilot and is highly customized to meet the needs of your audience.

This keynote covers four steps to Flawless Execution:

  1. Plan: Learn how fighter pilots plan for a mission using the Six Steps to Mission Planning.
  2. Brief: Communicate the plan to maximize the quality of frontline execution.
  3. Execute: Discover how fighter pilots ensure flawless execution in their missions by eliminating performance-draining task saturation.
  4. Debrief: Implement nameless and rankless feedback sessions in your squadron to guarantee maximum learning.

Most of us think of ourselves as honest, but, in fact, we all cheat. From Washington to Wall Street, the classroom to the workplace, unethical behavior is everywhere. None of us is immune, whether it’s the white lie to head off trouble or padding our expense reports. In a presentation based on his most recent book The (Honest) Truth About Dishonesty, award-winning, best-selling author Dan Ariely turns his unique insight and innovative research to the question of dishonesty.

Generally, we assume that cheating, like most other decisions, is based on a rational cost-benefit analysis. But Ariely argues, and then demonstrates, that it’s actually the irrational forces that we don’t take into account that often determine whether we behave ethically or not. For every Enron or political bribe, there are countless puffed résumés, hidden commissions and knockoff purses. Ariely shows why some things are easier to lie about; how getting caught matters less than we think; and how business practices pave the way for unethical behavior, both intentionally and unintentionally. Ariely explores how unethical behavior works in the personal, professional and political worlds, and how it affects all of us, even as we think of ourselves as having high moral standards.

But all is not lost. Ariely also identifies what keeps us honest, pointing the way for achieving higher ethics in our everyday lives. With compelling personal and academic findings, Ariely will change the way we see ourselves, our actions and others.

We Are Predictably Irrational.

Do you know why we so often promise ourselves to diet and exercise, only to have the thought vanish when the dessert cart rolls by?

Do you know why we sometimes find ourselves excitedly buying things we don’t really need? Or at prices that we would otherwise concede are beyond our budget?

Do you know why we still have a headache after taking a five-cent aspirin, but why that same headache vanishes when the aspirin costs 50 cents?

Do you know why people who have been asked to recall the Ten Commandments tend to be more honest (at least immediately afterward) than those who haven’t? Or why honor codes actually do reduce dishonesty in the workplace?

Dan Ariely provides answers to these and many other questions that have implications for your personal life, for your business life and for the way you look at the world.

For businesses, these irrationalities help unlock our understanding of common behaviors and choices in shopping, pricing, investing and saving, employee recruitment and selection, office politics and a myriad of other choices and interactions.

As a bonus, you will also learn how much fun social science can be, and how to see more clearly the causes for our everyday behaviors, including the many cases in which we are predictably irrational.

The 24/7 news cycle, social media, and a culture where information is currency have completely changed the face of politics—in some cases for better and in others for worse. A veteran strategist who started out his career as a newspaperman for The Chicago Tribune, David Axelrod reflects on the changes that have taken root in the media and what they mean for the direction of our political discourse at home and abroad. Has our desire for soundbites drowned out thoughtful discussion? Does a culture that embraces talking heads over substance make us less apt to listen to opposing viewpoints? How can we better use new media to advance issues of immense importance to our future? Axelrod shares the answers to these questions as he reflects on a rapidly shifting media and political landscape.

Customers who have a great experience with a company are 9x more likely to recommend them, 8x more likely to trust them, and 7x more likely to forgive their mistakes and to buy from them again.

94% of customers who have a low-effort service experience will buy from the same company again.

85% of buyers will pay more for a customer experience, but only 1% believe that vendors consistently meet their expectations.

Be inspired to create a simple and consistent customer interaction that produces loyalty, referrals, and higher revenue. Simon’s wisdom and expertise enabled an Orlando-based healthcare system to be acquired and a division of a hospitality company to be ranked #1 for customer service by Expedia.com.

His team also custom-designed a full-cay customer experience program for Boston Consulting Group entitled "Platinum Service with a Brilliant Touch."

Participants will have the following takeaways:

  • Accept personal responsibility for delivering exceptional service; do the right thing for customers not because one has to but because one wants to;
  • Become creative, innovative, and proactive in anticipating and satisfying customer needs;
  • Use the SPARK model for Branding the Moment through platinum service; and
  • Velcro your brand to your customers by focusing on meaningful personal connections rather than stale customer interactions.

83% of U.S. teenagers feel more stressed out than do adults, and school is by far the main cause of their stress.

46 % of all new teachers in the United States leave the profession within five years.

According to the World Economic Forum, as we march toward the fourth industrial revolution, our young people are not prepared. By the time they graduate from high school, as many as two-thirds of children entering primary school today will not have the skills required to get a job. The impact will be worse for women, who already have less than two-thirds of the economic opportunity that men have.

We cannot sit by any longer and watch the future of our country’s greatest asset – young people – have their wings clipped even before they soar. Empowered Education is the clarion call for everyone concerned about this country’s economic stability to rise up and transform the system from the inside out. The revolution is real, because the future is here.

Every educator must possess the mindset to change themselves first and then change the system they are in. anticipate the future economic drivers of the community, and radically overhaul their approach in engaging teachers, parents, students, and the community at large in a new way. This will require all stakeholders in education to lead differently in the midst of uncertainty by:

  • Creating a culture where everyone thrives;
  • Building professional presence of educators in the school and developing their collaboration skills; and
  • Shifting from teacher-centric to student-centered.

In order to achieve real diversity and inclusion within our organization we must adopt a world view that equally values all generations, cultures and perspectives. Chris Bashinelli’s all-inclusive approach to relationship building has been cultivated for 30+ years, starting with his “Stoop” in the heart of Brooklyn, where his childhood friends shared a combined total of more than 13 nationalities. In this signature keynote, Chris drives home the ease of relationship building with a personal, yet universal method he’s applied everywhere from farming with mystics in Uganda to living with nomads in Mongolia.

Audience members will learn the three essential steps from the “Stoop” which serve as the basis for profound personal transformation and deep connection with others - Awareness, Acceptance, and Courage! These steps enable people to strengthen their relationship with themselves, co-workers, family, friends – and even those with whom we have no seeming connection - be it a 600 pound Japanese Sumo Wrestler or our next-door neighbor. When we make that human connection and move people from the category of “them” to “us”, anything is possible.

There’s never been a more important time to richly hone the relationships that transform lives, bridge gaps, connect generations, and empowers our life experience. By opening our world view we are far more powerful than we could ever be on our own - be it the exchange of tribal knowledge between an experienced team member and a social media-savvy young employee, or the shared core values of an Oklahoma farmer and a Mongolian herdsmen.

What's surprising is that our ability to authentically connect with our clients and friends (OR others) has very little to do with them, and almost everything to do with our perspective. (We see the world not as it is, but as we are). The great news is that means we have the power to deepen our relationships with others at any moment, all we have to do is shift our perspective! Building better relationships doesn’t necessarily mean knowing perfectly how to bow, shake hands, or say hello in every culture, it simply means bringing an open and accepting mindset to all of our interactions.

This message hits home for so many who reach back to remember their own beginnings and recognize the foundational wisdom in creating life-long connections. Bring the transformational lessons of the “Stoop” to your next audience.

What is your Step “Z”, the goal you feel will truly bring your life meaning? It could be a new client, a new partner, or a new home. What if you could arrive at that destination before you even begin the journey? We tend to be so fixated on our goal that we forget to examine how we are viewing ourselves. We feel that if our circumstances were different our goal would be attainable. In reality, we can only go as far as our shadow will let us - it’s not the circumstances that have to change, but us.

With total clarity, Bash emphasizes that the swiftest way to get from where you are to where you want to be is to be there first - on the inside. The best way to get from Step “A” to Step “Z” is to Start at Step “Z”. It may seem counterintuitive, but your best chance at achieving your goal is to imagine it is already accomplished. Step firmly with faith into the shoes you were meant to fill - and live, breathe, work and act from that place.

From moderating a major United Nations event in Brazil at 23 years old with no prior experience, to leading a National Geographic Expedition in Mongolia when nearly all funding had been pulled one month before production, Bash shows how when we change our mind, we can change our world. The key to creating success lies not in getting what we want, but in realizing that we already have everything we need to live a life of great meaning. By connecting our ultimate goal to a mission that benefits others, and having unwavering faith in one’s potential, we will find the inspiration necessary to reach our Step “Z”.

Bash walks attendees through the scientific method for recognizing and reducing their most limiting beliefs, thereby opening the doorway to a whole new world. Start at Step “Z”, let go of the rest, and realize your full potential.

A legendary political strategist, Paul Begala masterminded campaigns for the top leaders in government and corporate America. With his proven methods, he knows how to win over one of the toughest audiences in the world - the American public. Now, organizations can put these winning strategies at work for them. Begala provides audiences direction for crafting winning communications—which will appeal to even the most skeptical of audiences—in both business and personal life. He brings your audience proven tactics and techniques for communications success, and gives them specific strategies for getting their message across.

Fiercely competitive and focused on connecting clients with the right audience, Joel Benenson relays key lessons learned from presidential campaigns and while serving as a consultant to top American companies and CEOs, including Procter & Gamble’s A.G. Lafley, General Electric’s Jack Welch and AOL’s Bob Pittman. In this engaging, dynamic and informative presentation, Benenson shares with your audience what the corporate boardroom can learn from the campaign war room—and what they shouldn’t, such as:

  • How to leverage strengths, inoculate weaknesses, and identify the fault lines that shape consumers’ decision frames so your messages connect more with key audiences
  • How to set yourself apart, and the tools you need to understand your unique competitive framework
  • What it takes to frame questions to your audience so that your brand is the only answer

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