

Speech Topics
The Art of Connection: Five Key Principles
If e-mail, texting, and voice mail are supposed to improve our ability to communicate, then why do we feel more disconnected from one another than ever before? What can we do to build richer, more fulfilling professional and personal relationships? In a fast-paced bottom-line focused world, the value of the human connection can get lost resulting in low morale that ultimately stifles business growth. In this talk, Dr. Daniel Shapiro illuminates five key principles that increase mutual understanding. Audiences Learn:
· Five core human concerns: autonomy, affiliation, appreciation, status, and role
· How to honor those core concerns, thereby enhancing interactions
· The personal and professional value of emotional connections
· How to integrate principals to close emotional distance, both at work and home
Can’t We All Just Get Along?: Dealing with Status and Tribes
Competition can be fierce among employees. Staff vying for raises, promotions and increased responsibilities can be drawn into turf battles where mistrust and disdain rule, ultimately damaging productivity and morale. Add in employee race, gender and cultural differences, and the complexities of human interaction can overwhelm an organization. Dr. Shapiro offers an unforgettable interactive exercise that includes brief demonstrations keeping audiences curious and surprised as they learn practical tools. Audiences Learn to:
· Build self-awareness
· Successfully navigate group dynamics
· Understand the human need to achieve status and belong to a group
Negotiating During Troubled Times: A Framework for Effective Negotiation
How does one best deal with the emotional complexities of their professional and personal negotiations? We're all negotiating tough emotional issues: from business layoffs to loan refusals, painful budget cuts to delayed retirements. Navigating this terrain is rarely easy.
In this keynote, negotiation expert Dr. Daniel Shapiro presents a practical set of tools to help audiences deal with the emotional dimension of their negotiations. These tools will help reach a mutually beneficial agreement even in high-stakes negotiations. Using research from the Harvard Negotiation Project's extensive field research over the past 25 years, Dr. Shapiro describes five "core concerns" that lie at the heart of most emotional challenges in a negotiation or conflict -- and will discuss how audiences can utilize them. His negotiation model has helped to resolve international conflicts, train executives at Microsoft, Starbucks, and the World Economic Forum, and increase the FBI's hostage negotiators ability to negotiate successfully. Audiences will learn:
· Why are emotions essential to address in your negotiations?
· How can emotions be a critical asset to your negotiation success?
· What is a framework you can use right away to deal more constructively with emotions as you negotiate?
· How can you use emotions as you negotiate to extract value, build durable relationships, and generate mutual gains?
· How can you set the emotional tone of your negotiations?
· How can you handle negative emotions without getting overwhelmed by them?

About Daniel Shapiro
Part of the team that wrote the best-seller Getting to Yes, Dan Shapiro explains that honoring human and emotional factors is crucial to achieving solutions and agreement.
As a member of the Harvard Negotiation Project, Shapiro is a renowned expert in the field of negotiation and conflict resolution. He is currently the Chair of the World Economic Forum's Global Agenda Council on Negotiation and Conflict Resolution and has consulted for Fortune 500 companies such as Microsoft and Starbucks. His talks have been hailed as "nothing short of mesmerizing." Whether speaking to a group of 10 or 1,000, he interacts with participants, involves them in brief demonstrations, and keeps everyone curious and surprised. Shapiro's presentations are based on breakthrough research concerning the psychological dimension of negotiation and conflict resolution, yet his approach provides practical advice audience members will use back at home and work─everyday. He illustrates how recognizing and accepting our own humanhood and that of the party on the other side of the table─complete with emotions─is the key to understanding and resolving our differences. His international experience includes training Serbian Members of Parliament, Middle East negotiators and senior U.S. officials. He co-wrote the book, Beyond Reason: Using Emotions as You Negotiate, hailed as the next classic in this domain.

|
 |